Customer Service Ottimo inglese.
Azienda
Azienda operante nel settore Chimico/Farmaceutico prod ricercaDescrizione
Main purpose:Supports and assures the Customer Service Team s highly professional interactions with customers associated with their order processing, complaint registration, general management and information requirements.
Specific Tasks:
-Order Management
- Order receipt, entry in the ERP system and confirmation
- Maximize On Time and In Full delivery
- Customer and Sales Relationship Management
- Communication with Sales Team and customer when required
- Sources Materials to Fulfill Demand
- Read site inventory levels to fulfill orders
- Read supply scheduling plan to maximize communication and planning
- Enters and follows up on complaints
- Working with resources to ensure fulfillment of orders and resolution of issues
- Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).
- Makes proposals for improvements on work processes.
- Completes registering / filing / archiving of customer service-related documentation.
- Assures cooperation between customer service and field force regarding administration of customers orders. Closely cooperates with the Logistics function to maintain consistency in approach towards customer service in the organization
-
Candidate profile
Education: Diploma / University degree
- Experience: 2 years experience in a similar customer service or business related field
- Language skills: Italian mother tongue, very good English
- IT Skills: SAP / MS Office
Send CV in English Language
Luogo di lavoro:
GenovaDisponibilità:
Assunzione direttaTipologia:
Full TimeData pubblicazione:
05/09/2018Codice annuncio:
500219927Visualizzazioni annuncio:
486Nome filiale:
GENOVA Bosco (HUB)Numero di candidati ricercati:
1 NOTE LEGALI:
Manpower è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.manpower.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.
Manpower è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.manpower.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.
Customer Service Ottimo inglese.
Genova
Assunzione diretta
Full Time
05/09/2018
500219927
486
GENOVA Bosco (HUB)
1
Azienda
Azienda operante nel settore Chimico/Farmaceutico prod ricercaDescrizione
Main purpose:Supports and assures the Customer Service Team s highly professional interactions with customers associated with their order processing, complaint registration, general management and information requirements.
Specific Tasks:
-Order Management
- Order receipt, entry in the ERP system and confirmation
- Maximize On Time and In Full delivery
- Customer and Sales Relationship Management
- Communication with Sales Team and customer when required
- Sources Materials to Fulfill Demand
- Read site inventory levels to fulfill orders
- Read supply scheduling plan to maximize communication and planning
- Enters and follows up on complaints
- Working with resources to ensure fulfillment of orders and resolution of issues
- Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).
- Makes proposals for improvements on work processes.
- Completes registering / filing / archiving of customer service-related documentation.
- Assures cooperation between customer service and field force regarding administration of customers orders. Closely cooperates with the Logistics function to maintain consistency in approach towards customer service in the organization
-
Candidate profile
Education: Diploma / University degree
- Experience: 2 years experience in a similar customer service or business related field
- Language skills: Italian mother tongue, very good English
- IT Skills: SAP / MS Office
Send CV in English Language
NOTE LEGALI:
Manpower è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.manpower.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.
Manpower è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.manpower.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.
